Everything here is answered by one person, so there is no queue to work through — but where you ask decides how quickly it lands.
Support tickets
Support in the navigation opens a private ticket. Pick the category that fits — Monitors & Status Pages, Account & Billing (Pro, payments, refunds, signing in), or This Website for problems with linkrobins.com itself — and you get a thread you can follow, with every reply in one place. Tickets need an account, which is the same account your dashboard uses.
General questions
Questions about running a Flarum forum are better asked on the Forum, where the answer helps the next person too.
Before you have an account
The Contact link in the footer sends a message straight to me by email, with your address as the reply-to.
Something that did not work
Say what happened and roughly when, and give the monitor's or status page's name. That is usually enough to find it on my side without a second round.
Refunds
For Link Robins Pro, see Billing, invoices and cancelling: a full refund within 14 days of any charge.
Tips
If Link Robins earns something from you, the Tips page takes any amount, and needs no account.
