Support — ticket system + ban appeals

Karl

A support-ticket system for Flarum 2.0. Users open tickets; staff handle them in a private, threaded view. Banned users can submit ban appeals, with rate limits.

Install: composer require linkrobins/support, then enable it in the admin Extension Manager (or install it straight from Packagist there).

Source & issues: https://github.com/linkrobins/support

Found a bug or want a feature? Reply here, or open an issue on the repo.

Karl

Support v1.6.1 is out. Full notes: https://github.com/linkrobins/support/releases/tag/v1.6.1

A maintenance release with nothing you'll notice day to day; it behaves exactly like v1.6.0. The only change is on the build side: CI can now rebuild and commit the frontend bundle automatically if it ever drifts from the source, which keeps the shipped code in sync.

Karl

Support v1.6.2 is out. Full notes: https://github.com/linkrobins/support/releases/tag/v1.6.2

Fixed

Permanently deleting a message in a ticket no longer makes a stray "Load more" button appear at the bottom of the reply list. Before, it stuck around until you refreshed the page. Thanks to Wlork for reporting it.

A small frontend-only fix; everything else works exactly like v1.6.1.

Updates

Support v1.6.3 is out. Full notes: https://github.com/linkrobins/support/releases/tag/v1.6.3

A small navigation polish, matching this week's Wiki updates.

Changed

The "Support" link in the forum sidebar now sits directly below the "Tags" item instead of above it, so the main navigation reads more naturally on forums that use tags. If you don't run the tags extension, nothing changes.
The support sidebar's own section (the ticket filters) now always stays below the shared forum navigation links, so the menu reads the same on every page.

Update with composer update linkrobins/support.